1. No Refund Policy
Due to the nature of our products—digital ECU files and related services—all sales are final. Once an ECU file has been purchased and delivered, we do not offer refunds, exchanges, or returns.
2. Exceptional Cases
Refunds may only be considered in the following cases:
- If you were charged incorrectly due to a technical issue on our website.
- If the purchased ECU file was not delivered as promised and our support team is unable to resolve the issue.
Refunds are not provided for:
- Incorrect file selection by the customer.
- Compatibility issues due to improper installation or modifications.
- Changes of mind after purchase.
3. Support and Issue Resolution
If you encounter any problems with your purchased file, we encourage you to contact our support team. We will work with you to resolve any technical issues where possible.
4. Chargebacks and Disputes
If a payment dispute or chargeback is initiated without first contacting us, we reserve the right to block access to future purchases and services.
5. Policy Updates
We reserve the right to modify this Refund and Returns Policy at any time. Any updates will be posted on this page.
6. Contact Us
For questions about this policy or your data, contact us at:
Email: mag.cars.uk@gmail.com
Our landline & Whatsapp: 0121806090